Terms & Conditions 8win – Terms of Use for Malaysia's Betting Platform

In these Terms & Conditions, the following words and expressions have the meanings set out below, unless the context requires otherwise:

Section headings in this document are for reference purposes only and do not affect the interpretation of any term. Words in the singular include the plural and vice versa where the context so requires.

To register and use the platform 8win, you must meet all of the following eligibility requirements:

• Aged 18 years of age and above at the time of registration and at all times while using the platform.
• Is a lawful resident or citizen of a country where use of the platform is not prohibited under local law.
• Have full legal capacity to enter into a legally binding agreement.
• Not currently on an active self-exclusion list with any licensed gambling operator.
• Not acting as an agent, representative, or on the instructions of any third party.
• Does not hold any other active account on the platform 8win.

8win reserves the right to request proof of identity (for example, a copy of your Malaysian identity card) at any time to verify member eligibility. Failure to provide the requested documents within the specified timeframe may result in the account being suspended until verification is complete.

The account registration process at 8win is free and takes less than 3 minutes. During registration, you will be required to:

• 1

  Full Name: Enter your full name exactly as it appears on your Malaysian identity card (MyKad). Your name must match the payment method used for deposits and withdrawals.

• 2

  Malaysian Phone Number: Enter an active Malaysian phone number. A verification OTP will be sent to this number. The same phone number cannot be used for more than one account.

• 3

  Password: Create a strong password (minimum 8 characters, containing uppercase letters, lowercase letters, and numbers). You are solely responsible for keeping your account password confidential.

• 4

  OTP Verification: Enter the 6-digit OTP sent to your phone number within 5 minutes. If you fail to do so, you will need to request a new OTP.

You are solely responsible for ensuring that all information provided during registration is accurate, complete, and up to date. Providing false or misleading information is a breach of terms and may result in account closure. If you need to update your account details, please contact the support team 8win.

8win accepts deposits and processes withdrawals using only the following Malaysian payment methods. All transactions are conducted in Malaysian Ringgit (RM):

• E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (QR and ID)
• Internet Banking (FPX): Maybank2u, CIMB Clicks, RHB Now, HLB Connect, Public Bank, and other FPX-supported banks

For withdrawals, the name of the bank account or e-wallet holder must match the name registered on the 8win account. Withdrawals to third-party accounts are not permitted under any circumstances. This is an important safeguard to protect your funds.

8win does not charge any fees or commissions on deposits or withdrawals. However, third-party payment providers may impose charges in accordance with their own policies. Any taxes or fees levied by banks or digital wallet operators are solely the member's responsibility.

All bonuses and promotions offered by 8win is subject to the specific terms stated alongside each respective offer. The general conditions applicable to all bonuses are as follows:

• Each bonus may only be claimed by eligible members in accordance with the terms specified for that offer.
• Bonuses granted are non-transferable and may not be assigned to any other party.
• Bets placed using bonus funds must meet the specified rollover requirements before any balance can be withdrawn.
• Bets placed at odds below 1.50 does not count towards the rollover calculation of any bonus.
• Conflicting bets (hedging) or bets structured to guarantee winnings without risk solely to meet rollover requirements are prohibited and may result in bonus forfeiture.
• Members suspected of abusing the bonus system through multiple accounts or other means will be subject to action, including account closure.

8win reserves the right to modify, suspend, or withdraw any bonus or promotion at any time, with or without prior notice. Should there be any discrepancy between a bonus description in marketing material and the official terms stated here, these official terms shall prevail.

All bets placed through the platform 8win is subject to the following rules. By placing a bet, you confirm that you have read and agree to these rules:

Bet Confirmation: A bet is only considered valid once confirmed by the system 8win and a bet reference number is generated. Until confirmation is received, bets may be rejected by the system for any reason, including odds changes, technical issues or market restrictions.

Match Cancelled: If a match, race, or event that is the subject of a bet is cancelled, postponed, or not concluded within the stipulated timeframe, 8win reserves the right to void such bets and refund the stake amount (without interest) to the member's account. Sport-specific policies are outlined in the respective sport rules section within the platform.

Odds Errors: In cases where odds are published due to an obvious error (for example, odds significantly higher than the reasonable market rate as a result of a technical or human error), 8win reserves the right to void such bets once the error has been identified and to refund the stake to the member's account. Deliberately exploiting an obvious odds error is a breach of these terms.

Market Closed: Once a market is closed, no new bets can be accepted for that match or event. This includes in-play markets that close in line with live developments. 8win is not liable for any bets that could not be placed due to a market already being closed.

As a member 8win, you are fully responsible for:

• Account Security: Keeping your password and login credentials confidential. You are responsible for all activity that takes place under your account, even without your knowledge, unless you have reported unauthorised access to 8win in a timely manner.
• Bet Settlement: All decisions to place bets are entirely at your own discretion and responsibility. 8win does not provide any financial or betting advice and is not responsible for losses incurred as a result of your betting decisions.
• Latest Information: Ensure that all information in your account — including your phone number, payment method, and personal details — is accurate and up to date. Outdated or incorrect information may delay withdrawals or account verification.
• Local Legal Compliance: Ensuring that use of the platform 8win is in compliance with the laws and regulations applicable in your jurisdiction. 8win is not responsible for any legal implications arising from use of the platform in regions that may have different restrictions.
• Responsible Use: Betting within your financial means and making use of the self-control features provided by 8win if you feel your usage is beginning to exceed healthy limits.

8win provides its services on an "as-is" basis. While we strive to keep the platform running smoothly at all times, there are limits to our liability:

• 8win accepts no liability for any financial losses you incur as a result of your own betting decisions.
• 8win is not liable for service disruptions caused by factors beyond our control, including third-party infrastructure failures, natural disasters, or decisions made by regulatory authorities.
• In the event of a technical error causing incorrect odds or results to be displayed, 8win reserves the right to correct such errors and take appropriate action, including voiding any affected bets.
• Maximum liability 8win to any member under any circumstances shall not exceed the net deposit amount (deposits minus withdrawals) made by that member in the 12 months preceding the claim.

8win reserves the right to suspend or close any member's account, with or without prior notice, under the following circumstances:

• Breach of any provision under these Terms & Conditions
• Confirmation that a member is under 18 years of age
• Providing false information during registration or account verification
• Holding multiple accounts on the platform 8win
• Fraudulent activity, money laundering, or any other suspected illegal activity
• Bonus system abuse or exploitation of technical errors
• Use of automated software, bots, or other unauthorised tools
• Unauthorised chargeback claims from payment providers

Members may also request to close their own account at any time by contacting the support team 8win. Prior to account closure upon member request, any eligible balance (after settlement of active bets and any outstanding liabilities) will be transferred to the member based on the registered payment details.

8win is deeply committed to responsible gambling practices. We provide a range of tools to help members manage their betting activity within healthy limits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits in your account settings. Limits take effect immediately upon being set. Increasing a limit is subject to a 24-hour cooling-off period before it comes into effect.
• Loss Limit: Set the maximum amount you are willing to lose within a specified period.
• Play Time Limit: Limit the amount of time you spend on the platform per session or per day.
• Temporary Self-Exclusion: Request a break from the platform for 24 hours, 7 days, 30 days, or 90 days. During this period, logging in is not permitted.
• Permanent Self-Exclusion: Option to permanently exclude yourself from the platform 8win. This request cannot be reversed for a minimum period of 6 months.

All these self-control tools are available under "Account Settings" → "Responsible Gaming" on the platform 8win. If you or someone you know needs help, please contact the KKM Helpline: 1800-88-8000. More information is available on the Responsible Gaming us.

The collection, storage, and use of your personal data by 8win is subject to Privacy Policy our separate one. That Privacy Policy forms part of these Terms & Conditions and should be read together with this document.

In summary, 8win collects your personal information for the following purposes:

• Member identity verification and eligibility
• Deposit and withdrawal processing
• Account management and account-related communications
• Fraud detection and prevention
• Compliance with applicable legal and regulatory requirements
• Platform product and service improvements

8win will not sell or rent your personal data to third parties for marketing purposes. Your data is protected with 256-bit SSL encryption and stored in a secure server environment. For full details on your rights regarding personal data, please read Privacy Policy us.

8win reserves the right to update or amend these Terms & Conditions at any time. When material changes occur:

• We will update the "Last Updated" date at the top of this document.
• We will notify members via email or in-platform notification within a reasonable period before any changes take effect.
• Continued use of the platform 8win after the effective date of the updated terms will be considered full acceptance of the amended terms.
• If you do not agree with the changes made, you have the right to close your account before the new terms take effect.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms & Conditions that cannot be resolved through negotiation between both parties shall be settled through the dispute resolution procedure specified by the operating licence 8win.